Simply Customer Ltd
Walk in your customers shoes to grow your business
Millfields House, Huddersfield Rd, Holmfirth, West Yorkshire, HD9 3JL
A customer journey is simply the different routes someone can take through your business – from awareness through consideration to purchase (or not!) and the ongoing relationship. By mapping the routes you get a picture of your business through your customer’s eyes and can see where small improvements can increase leads, conversion, cross sales and retention.