Service Insights Ltd
PO Box 346, Ilkley, West Yorkshire, LS29 1GY
Service Insights Ltd is a market research & business consulting company, providing expertise in customer feedback and service performance improvement.
Our independent research services include:
- Customer satisfaction surveys (telephone, online, SMS, face to face, paper)
- In-depth interviews
- Focus groups
- Service reviews
- Customer journey mapping
- Employee surveys
- Bespoke projects – no project too large or too small.
We’d be happy to see how we can help meet your needs.