Carl Jaffer, CEO and Founder of Legacy Vault Pro Limited, 60 Second Q&A

1. Who are you and what do you do?

Carl Jaffer, CEO and co-Founder of Legacy Vault Pro Limited.  My role is largely the face of the company and was my idea to solve a problem;  unfortunately brought about by the untimely passing of 2 business owners who I had known for 20+ years.

2. What does your company actually do, in one sentence?

The Legacy Vault Pro platform is essentially a centralised repository for business continuity and personal data providing a clear set of information and instructions should death or incapacity occur 

3. What are your customers asking you about most right now?

How does it work, what information does it want or include and how long does it take to complete

4. What's changing fastest in your part of technology?

We are introducing an App which will be for key elements that which simplify uploading of important documents straight from your devices

AI will also be incorporated to improve features and the Client experience

5. What's one thing businesses are getting wrong?

Businesses that are dependent on 1 or 2 key people and realising that a death or incapacity will affect the ecosystem that the business supports (staff, family, suppliers, customers etc) and then not doing anything about it 

6. What's the best piece of advice you've been given?

Be the best version of yourself at all times and choose how you respond to events/challenges and the things that get thrown at us daily  -  if you respond with positivity and good intentions, outcomes are often far better  

7. Who or what are you watching at the moment?

The Diplomat on Netflix

And plenty of Podcasts

8. What's the best thing happening in the North right now?

Such a great place to network and connect and if it leads to business then that’s a bonus

9. Who should we know?

Me - Carl Jaffer. -  I want to experience everything and as many people as I can within YM

10. What are you looking for right now?

To connect with Sole Traders, and 1 or 2 Director Business Owners, as well as Partners, such as Professional Advisors and Intermediaries 

11. Where are we most likely to find you when you're not working?

Playing Padel, with the better half of 34years Izzy, our 2 grown up boys and Lenny our Sausage Dog 

12. 60 seconds. One final question: what should we have asked you? What don't we know that we should?

My goals and objectives. -  being at peace with myself (constantly challenging myself too hard) and living/working in Mallorca within several years